Stephanie provided excellent and very professional service throughout the (pretty painful) buying process of our new home. Without her help I doubt we would’ve been able to close this deal! From the very start she helped us getting among first bids in for the house, which had an extremely competitive bidding process. She helped us crafting a letter to the seller to stand out among the (several) cash-bidding developers for this home. This helped us to get in front of the line even as a “mortgage buyer”. Once on contract with an accepted offer, she helped us through all the hurdles during escrow, including advising us in the loan process. She communicated daily with the listing agent to inform the seller where we were in the loan process; this really helped us since we ran into delays with the loan approval process over the holidays. She also gave us great ideas on how to remodel the house since she has an interior design background — ideas that we are now pursuing in our new home. When we finally closed, she congratulated us with a surprise gift basket as new home owners! Would we use Stephanie again? Absolutely, without doubt!!